Privacy Policy

Last updated: 8 November 2026. LikhDun, Islamabad, Pakistan. Contact: info@likhdun.com

What we collect

Account: your name, email and profile picture from Google sign-in, or your email if you use an email link.
Your content: videos, audio, transcripts, styles, fonts and logos you upload.
Billing: your plan, country and payment status. Payments are handled by Paddle (see below); we never see or store your card details.
Usage: minutes used, storage, basic logs and approximate country (for prices in your currency).
Saved to your account: your projects, captions, styles, word list and saved versions are stored in your account, so you can open them on any device after signing in. Your browser also keeps a temporary copy of recent edits.
On your device only: background-noise cleanup, preparing audio from your video and making the captioned MP4 export happen in your browser.

How we use it

To transcribe, translate and store your videos and captions.
To run your account and support, and to send service emails (for example sign-in codes).
To keep the Service secure and prevent abuse.

We do not sell your data and we do not use your videos to train AI models. When you correct a word, that correction updates your own word list and can help us improve LikhDun's spelling rules.

Service providers

These providers process data only on our instructions:

Cloudflare: website hosting and security, and file storage for your videos (Cloudflare R2).
Supabase: login and database (your account, projects and captions).
Google: sign-in with your Google account, if you choose it.
Email delivery (Resend): sends sign-in codes and service emails. It receives your email address and the message.
Soniox: speech-to-text. It receives your video's audio.
ElevenLabs (Scribe): a second speech-to-text check on the same audio, used to catch misheard words.
Anthropic (Claude Haiku): checks words the speech recogniser was unsure about, cleans up captions and makes translations. It receives caption text only, not your video or audio.
Google (Gemini): may be used as a backup for the same text checks. It receives caption text only.
Paddle (Paddle.com Market Limited): our merchant of record. Paddle sells paid plans to you, takes payment, handles tax, invoices and refunds, and holds your card and billing details under its own privacy notice (paddle.com/legal/privacy). We receive your plan, amount, payment status and the email you pay with.

How long we keep it

On paid plans nothing is deleted automatically: your videos, captions and projects stay until you delete them. On the Free plan, video files are deleted 30 days after upload; your captions, styles and projects stay until you delete them, so you can re-upload the video and export again. If you cancel a paid plan, you move to Free when the paid period ends and the same 30-day rule then applies to video files. Each project shows a notice from 7 days before its video file is deleted. Paddle keeps payment records and invoices as required by tax law.

Security and breaches

Your data is protected by access rules that let each user see only their own projects, encrypted connections and short-lived upload links. If a data breach affects you, we will tell you and the relevant authority without delay, and within 72 hours where the law requires.

Children

LikhDun is for people aged 18 and over. We do not knowingly collect data from children. If you think a child has an account, email us and we will delete it.

Your rights and choices

See, correct or download your data any time in Settings. To delete your account and all your data, use “Request account deletion” in Settings or email us.
Withdraw consent for optional emails at any time.
Turn off non-essential emails in Settings.
Privacy questions and complaints (grievance officer): info@likhdun.com. We reply within 7 days.

Cookies

We use essential cookies to keep you logged in and one cookie to remember your country for prices. We do not use advertising cookies.